Job Description

The Fountain Group is a national staffing firm and we are currently seeking a ­­­­­­­­Supply Chain Manager for a prominent client of ours. This position is in ­Santa Clara, CA 95054 Details for the position are as follows:

📍 Location: Santa Clara, CA (Onsite, Monday–Friday)

📅 Duration: 5.5 Months (Potential for Extension or Conversion Based on Performance)

💰 Pay Rate: $80.15/hour

Summary

We are seeking a proactive and detail-oriented Supply Chain Manager to ensure seamless product availability and continuity of supply for sustaining products in alignment with revenue and production goals. This individual will act as a liaison between the corporate Supply Chain Program Management team and our electronic manufacturing services (EMS) partner, driving execution to gross plans, analyzing key metrics, resolving issues, and supporting daily operations.

Key Responsibilities

🔄 Supply Continuity & Execution

• Own end-to-end supply continuity for assigned sustaining products, ensuring execution to gross supply plan
• Partner with EMS/CM to ensure weekly build commitments are met; escalate and resolve gaps or delays
• Lead weekly performance meetings with EMS to review build status, identify roadblocks, and implement mitigation plans
• Liaise between PAN HQ and EMS to resolve product issues (rework, quality holds, re-spin builds, etc.)

📊 Performance Monitoring & KPI Management

• Track, analyze, and report on key supply chain KPIs such as commit accuracy and quarterly attainment
• Conduct root cause analysis for missed targets and implement recovery strategies
• Support Quarterly Business Reviews (QBRs) by preparing and presenting EMS performance metrics

🤝 Cross-functional Collaboration

• Collaborate with internal teams including Supply Chain Materials Management, Planning, Product Management, Engineering, and TechOps
• Partner with SCMMs to assess CTB (Clear to Build) readiness, risks, and mitigation plans
• Engage with component engineering and repair teams to support product lifecycle and quality objectives
• Attend CCB (Change Control Board) meetings and perform impact assessments related to product changes

📈 Process Improvement & Strategic Support

• Identify and close gaps in EMS performance through continuous process improvement and best practices
• Lead quarterly EMS scorecard reviews and support automation initiatives where applicable
• Provide input on product transition from NPI to sustaining, including transfer of information (TOI) handoff processes

Qualifications:

✅ Required:

• Bachelor’s degree in Supply Chain, Operations, Engineering, or related field
• 4–8 years of progressive experience in supply chain, product/program management, or manufacturing operations
• Prior experience managing Contract Manufacturers / Electronic Manufacturing Services (EMS) providers , preferably in high-tech or hardware environments
• Strong proficiency in Google Sheets, Google Slides , and Excel for analysis and reporting
• Demonstrated ability to work cross-functionally and independently, with sound judgment and decision-making skills

🌟 Preferred:

• Working knowledge of SAP, Arena, or Tableau
• Understanding of outsourced manufacturing , component engineering , and materials management
• Familiarity with NPI handoff processes and sustaining product support
• Experience supporting custom, in-house designed products

Soft Skills:

• Strong organizational, analytical, and communication skills
• Ability to influence and align multiple stakeholders
• Self-starter with a "take-charge" attitude and comfort operating with minimal supervision
• Collaborative team player capable of managing ambiguity and solving complex problems

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