Location: Fully Remote (USA)

About Us:

With a mission to help businesses navigate today’s complex payments and financial transactions landscape, Qolo empowers businesses to manage payments efficiently with an eye toward growth and reduced expense. Qolo supports companies wherever speed, security and cost of payment are important including gig worker payouts, distribution payments, multi-currency and cross-border businesses and modern fintech firms. Composed of experts and entrepreneurs in payments, Qolo’s founding team has more than a century of combined industry experience.

The Business Analyst (BA) – Payments & Product Innovation will take a leading role in defining and managing requirements for larger strategic initiatives. Acting as a trusted advisor to cross-functional teams, you will own the end-to-end requirements process, ensuring alignment between stakeholders, technical teams, and business objectives. This role requires someone who thrives in a fast-paced environment and excels at transforming complex problems into actionable solutions that drive Qolo’s mission forward.

• Take full ownership of requirements for large-scale, complex initiatives, ensuring clarity, feasibility, and alignment with business objectives.
• Lead workshops and discovery sessions with stakeholders to gather and prioritize business needs.
• Document and maintain detailed requirements, including business requirements documents (BRDs), user stories, and functional specifications
• Partner with Product and Engineering teams to translate business goals into actionable deliverables.
• Serve as the main point of contact for requirements on larger initiatives, proactively managing changes and ensuring timely resolution of issues.
• Collaborate with client-facing teams to incorporate client feedback into product design and development.
• Define and implement best practices for requirements gathering and management, especially for larger initiatives.
• Drive alignment between business and technical teams, ensuring that all parties have a clear understanding of the project scope and goals.
• Work closely with QA and Product teams to ensure user acceptance testing (UAT) is comprehensive and requirements are met.
• Validate solutions post-implementation to confirm they align with business expectations and deliver value.

• 4+ years of experience as a Business Analyst or in a Product role, with a focus on large-scale product or platform initiatives.
• Proven success in leading requirements for complex projects in the payments, fintech, or financial services industries.
• Strong knowledge of payment systems, including card payments, bank integrations, and alternative payment methods.
• Familiarity with APIs, SDKs, and related technical documentation.
• Proficiency in tools such as Jira, Confluence, and process modeling tools
• Exceptional leadership in facilitating discussions and driving consensus among diverse stakeholders.
• Excellent analytical, organizational, and communication skills, with a proven ability to manage competing priorities.
• Confidence in taking ownership of large initiatives and navigating ambiguity to deliver results.
• Bachelor’s degree in Business Administration, Computer Science, or related field (or equivalent experience).

Benefits:

• Competitive salary and equity package
• Fully remote work environment with flexible hours
• Comprehensive health, dental, and vision insurance
• Flexible paid time off and holidays
• Professional development opportunities
• Collaborative and inclusive company culture

How to Apply:

If you are passionate about fintech and payments, and have the experience and skills to drive product success in a dynamic, remote environment, we want to hear from you. Please submit your resume detailing your relevant experience and why you are the perfect fit for this role.

Join us in shaping the future of payments and making a meaningful impact in the fintech industry!