Job Description

Job Description

Job Description

Outreach Peer Support Specialist

*must have OH Certified Peer Support Specialist certification

We offer competitive salaries, a full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As the Outreach Peer Support Specialist , you will serve as a liaison between community services and agencies, as well as potential patients and current patients. You will provide coordination and connection for potential, former, and current clients to Pinnacle Treatment Services and other community services and agencies. The role provides initial peer services and follow-up for potential patients, newly discharged patients, and patients within the first month of treatment, along with continued support for those potential and current patients involved with the criminal justice system.

Requirements:

• High school diploma or GED (General Equivalency Diploma).
• Self-identify as a person in recovery
• Maintain healthy recovery from substance abuse.
• Must have excellent interpersonal communication skills and the ability to meet written communication requirements.
• Must be able to verify completion of state-approved training program and passing score on certification exam.
• Certified Peer Support Specialist in Ohio
• Valid driver’s license in good standing
• Ability to travel up to 75% of the time

Preferred

• Experience in behavioral health industry

Responsibilities:

• Network with community agencies by letting them know that they can contact the peer for a warm hand off to the agency with them coming out to meet the patient in a public place in the community and offering to sit with new intakes during the intake process if needed.
• Assisting potential patients with identifying the need for treatment in public places like libraries, and fast-food restaurants, and specifically on location with community service providers at locations such as the hospital emergency room, doctor’s offices, and urgent care in the community
• Meet potential patients in public places in the community to engage patients in determining readiness for treatment and helping to empower them to take the first steps toward making an appointment for an intake for treatment
• Referring potential patients that are already convinced of the need for treatment but that have barriers such as lack of insurance or transportation issues to the Outreach Case Manager for follow-up with case management needs.
• Discuss with potential patients fears related to treatment and offer support to potential patients for the intake process.
• Assisting new intake patients with intake by being present throughout the process when asked.
• Providing follow-up calls to patients in the first month of treatment to find out if they are adjusting.
• Providing calls to patients that did not follow through with intake, reaching out, offering support, and meeting them in a public place to try to get potential patients engaged in treatment.
• Participate in various court dockets and with local probation departments as needed to assist those attempting to engage in treatment with that engagement.
• Coach potential and current patients on appropriate behavior within the court system and probation departments to assist them with successful completion of court ordered programs.
• Call former patients and attempt to re-engage them if they are not already in treatment at another facility with discharge follow-up calls. Also, offering them assistance to get re-engaged with Pinnacle or another provider in their area.
• Attend team meetings and interdisciplinary meetings and completing all training courses in a timely manner as required.
• Participate in required annual training.
• Follow up with new intakes for one month to make sure they are engaged in treatment and to continue to support their continued engagement in treatment.
• Assist the Executive Director with a monthly PAAG Patient Advisory and Advocacy Group meeting and with various PAAG Activities throughout the year, so that we can help to better serve patients and listen to them and their feedback in how we can help existing patients stay in treatment and better welcome and keep new patients.
• Work with the ADAMH Board to start a Patient Advisory and Advocacy Group in the community between the other agencies to promote resource sharing, and advocacy for those involved with other agencies in the community.
• Participate in weekly supervision.
• Other duties as assigned.

Benefits:

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company-sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Join our team. Join our mission.

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