Job Description

My New Smile Dental

4003 Charlotte Avenue

Nashville, Tennessee 37209

Position Overview:

We are seeking a friendly, professional, and highly organized Front Desk / Insurance Coordinator to be the welcoming face of our practice. As the first point of contact for our patients, you will play a critical role in setting a positive tone and ensuring a seamless, supportive experience from the very first interaction.

This is a fantastic opportunity for someone with a strong dental insurance background who values working in a family-oriented environment where your contributions are truly appreciated.

About Us:

At our practice, you’re not just joining a team — you’re joining a family. We are home to Nashville’s premiere implant specialist, a world-renowned expert whose reputation for excellence is matched only by the warmth and friendliness of our close-knit office. We pride ourselves on delivering a patient experience that feels personal, supportive, and exceptional. Our office culture is built on trust, kindness, and teamwork — and we’re looking for someone special to become part of it!

Benefits:

• Competitive pay: $22.00 – $27.00 per hour
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Location: Nashville, TN

Job Type: Full-time | In-person

Responsibilities:

• Greet and warmly welcome all new and existing patients
• Manage patient check-in and check-out processes, including collecting payments
• Schedule, confirm, and manage patient appointments
• Verify insurance coverage, process insurance claims, including preauths
• Assist with various administrative tasks to support the team
• Communicate clearly and compassionately with patients and staff
• Ensure the front office runs smoothly and efficiently while maintaining a warm, family-first atmosphere

Qualifications:

• Experience in the dental field is required
• Knowledge of dental insurance verification processes is required
• Excellent phone etiquette and professional communication skills
• Strong organizational abilities with keen attention to detail
• Ability to multitask, prioritize, and manage time effectively
• Cheerful, kind, patient, and professional demeanor
• A true team player with a polished appearance and a positive attitude

#ADICAux

Why You’ll Love It Here:

When you join our team, you’re becoming part of a family that truly cares about each other — both personally and professionally. Our patients sense the difference the moment they walk through our doors. If you’re looking for a place where your skills, energy, and compassion are truly valued — and where you’ll work alongside some of the best in the industry — this is the opportunity for you!

Apply today and discover what it’s like to love where you work and who you work with!

About Advanced Dental Implant Center:
Advanced Dental Implant Center clinics specialize in providing patients with a lifelong alternative to dentures through fixed arch dental implants, known as our Teeth-In-A-Day Solution. In addition, our doctors are among the few in the U.S. who routinely place zygomatic and pterygoid style dental implants allowing patients with severe bone loss to receive permanent, implant-secured teeth. Advanced Dental Implant Center is supported by Affordable Care, LLC. Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services,  serving more than 400 dental practices across the United States.

From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients. Visit affordablecare.com and advancedimplants.com

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